(1) No increase in passenger fares
(2) SMS alert service to be introduced on train arrival/ departure; CCTVs to be introduced in select trains and suburban trains for women safety.
(3) 'Operation 5-minute' to ensure ticketless passenger get regular ticket within five minute of entering station
(4) Rail-cum-road ticket to be extended to many stations; more trains to be added under scheme for ordering food while booking tickets
(5) More general class coaches to be added in identified trains; more AC EMU services for Mumbai suburban section.
(6) Toll free number 182 created for security related complaints
(7) Disposable linen on payment to be available at all stations.
(8) Railway helpline number 138 will become operational 24x7
(9) Railways to partner with private sector, PSUs and multilateral funding institutions
(10) Open Wi-Fi to be available at 400 railway stations; proposal to revamp the station re-development scheme.
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