Darshan Kabra, a resident of Aundh, Pune, had ordered two iPhone 4S units from the online marketplace on December 7. His order number 3862653450 was delivered on December 11 at his home. In his excitement to get his hands on his new iPhones, Kabra opened the package even before the delivery person left the premises. To his shock and anguish, the package contained wooden sticks instead of iPhones.
Fortunately for Kabra, he had chosen the 'Cash on Delivery' option while ordering the two iPhones, which were collectively worth Rs 40,508. He refused to hand over the money to the Snapdeal delivery person, thus saving himself the wait of getting the sum refunded.
Below is an image of the undertaking that the delivery person signed:
Speaking with TOI Tech, Kabra said, "Normally, the delivery guys don't let anyone open the box without payment. However, I insisted on opening before handing over the cash. Since it was cash on delivery, I got saved."
He added, "Please warn the public about such frauds."
An email sent to Snapdeal public relations representatives on this matter did not elicit any response.
The case is similar to another recent instance where Snapdeal reportedly sent a bar of Vim soap and a brick to a person who had ordered a Samsung Galaxy Core Duos smartphone.
In that case, Hindustan Unilever Limited (HUL), the maker of Vim soap, had sent a Samsung Galaxy Core Duos unit to the Snapdeal customer. But sadly, there was no good Samaritan that could help out Kabra as Snapdeal didn't even bother to acknowledge his complaint.
http://timesofindia.indiatimes.com/followceleb.cms?alias=SnapDeal,iPhone,Cash on Delivery
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